Shipping & Delivery
Shipping & Delivery
With local warehouses in Canada, Australia, New Zealand, China and Singapore, we always aim to get your order to you as quickly as possible.
All orders are shipped through on expedited services, with typical delivery below:
Estimated Delivery Times:
Australia: 1-3 Days
Canada: 1-5 Days
Singapore: 1-2 Days
Hong Kong: 1-5 Days
New Zealand: 1-3 Days
UK, Ireland & USA: 3-10 Days
Other Countries: 5-15 Days
Rural delivery may take an additional 1-2 business days.
*Delivery times are estimates only and may vary due to courier delays, weather events, public holidays, or other circumstances outside our control.
Returns & Exchanges
Returns & Exchanges
This products come with 30-Day Returns and Exchanges.
Meaning if you accidentally pick the wrong size, or decide it's not quite right you, that’s no problem.
The only thing we ask is that you do not let your pet touch the product while deciding.
Please Confirm Size
We see you have selected size
EXTRA SMALL (XS)
This size is often only suitable for kittens, so we just wanted to double check.
The Brooklyn Gift Card
Description
Description
Gift the gift of choice.
Our new gift cards are the perfect way to celebrate, wish and say thank you to any pet lover close to you.
They come digitally, and are redeemable instantly, across our entire product range.
Gift cards are not redeemable for cash and are valid for 12 months from the date of purchase.
Payment & Security
Payment methods
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
Please Confirm Size
We see you have selected size
EXTRA SMALL (XS)
This size is often only suitable for kittens, so we just wanted to double check.
